FAQs

How Long Will it Take To Receive My Order? 


Processing: All orders are processed and shipped out within 2-4 business days. You will receive a tracking number by via email or text message if opt-in once item has shipped.
Shipping: Our current shipping can take up to 10 - 21 business days. Any shipping outside of our required counties can take longer at least 3 - 4 weeks. 

 

How Can I Track My Order?

You can track your order through our online platform track my order here.  Please track order before contacting us for any issues support@yoefashion.com

 

Why Does Shipping Take So Long For Certain Products?

Some of our items are coming straight from our warehouse. This is more effective for us and it insure the product will get to you in a safely time matter.

 

Can I Pay Overtime?

Yes! We partner up with AfterPay & Shop, which is a payment plan system that allows you to receive your product but pay over time (every 2 weeks)

 

How Can I Make A Return?

Our return policy is 14 days after item has been delivered stated on tracking number.

 

  1. Must be within the 14 day period from the delivered date
  2. Must contact support@yoefashion.com to ensure you will get your refund back
  3. Enclose pictures showing the product being returned
  4. *Please note* There is a 20% restocking fee!

 

What Are The Shoe Size Chart?

EUR SIZE US SIZE
35 US
36 5.5 US
37 US
38 6.5 US
39 US
40 7.5  US
41 8  US
42 8.5 US
43 US
44 9.5 US
45 10 US
46 10.5 US